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1. These Terms and Conditions apply to the provision of the services (Services) by DPS Computing Limited a company registered in England and Wales under number 12072722 whose registered office is at 27 Old Gloucester Street, London, WC1N 3AX (we or us) to the person buying the services (you).
2. You are deemed to have accepted these Terms and Conditions when you accept a quotation, start a subscription, make a purchase or from the date of any performance of the Services (whichever happens earlier) and these Terms and Conditions (the Contract) are the entire agreement between us.
3. You acknowledge that you have not relied on any statement, promise or representation made or given by or on our behalf. These Conditions apply to the Contract to the exclusion of any other terms that you try to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.
1. Your use, or continued use, of our Services is deemed to be acceptance of the Terms and Conditions for Services.
1. A "business day" means any day other than a Saturday, Sunday or bank holiday in England and Wales.
2. The headings in these Terms and Conditions are for convenience only and do not affect their interpretation.
3. Words imparting the singular number shall include the plural and vice-versa.
1. We warrant that we will use reasonable care and skill in our performance of the Services which we provide, including any specification in all material respects. We can make any changes to the Services which are necessary to comply with any applicable law or safety requirement, and we will notify you if this is necessary.
2. We will use our reasonable endeavours to complete the performance of the Services within the timeframe agreed; however, time shall not be of the essence in the performance of our obligations.
3. All of these Terms and Conditions apply to the supply of any goods as well as Services unless we specify otherwise.
4. Service specific terms may apply to our Services. These are to be taken and applied in conjunction with these terms (the Contract). Where there is a contradiction, the service specific terms will take precendence for the terms of the provision of the relevant service alone.
5. DPS Computing Limited is a technology company, not a legal firm. We will of course professionally advise and help you on matters relating to our products and services but any advice or help provide by us does not constitute legal advice from qualified lawyers. We cannot guarantee that Legal Information provided is correct, current or up-to-date, no suitable for every situation. If you are unsure, we advise that you seek professional advice from a qualified lawyer regulated in your jurisdiction.
1. Subscription prices are set based on the information that we gather from you, the plan proposed for your subscription service, expected usage, industry norms and costs.
2. To ensure that you continue to receive the best value for money and we deliver the best service possible for our customers, we will review each customers subscription pricing at least once every six (6) months.
3. If DPS Computing Limited deem that a change to your subscription price is necessary we will contact you to inform you of this at least thirty (30) days ahead of any price change.
4. If you agree to the new subscription price, your subscription will continue as usual and there is no further action for you to take. The new subscription price will take affect as advised.
5. If you do not agree to the new subscription price, you have the option to give notice of ending your subscription as per our usual terms prior to the price change. If you give notice prior to the price increase coming into effect, we will maintain your existing pricing throughout your notice period.
6. Continued use of any subscription services after the new subscription pricing has come into effect is deemed acceptance of the new subscription price.
7. Following a subscription price review, if no changes are made, no notification will be given by us to you and your subscription will simply continue as before.
1. Fees for website subscriptions are charged and invoiced in advance. Failure to pay promptly may result in the limitation or suspension of your website.
2. You must notify us, in writing, 30 days in advance prior to cancelling or downgrading your website subscription. During this notice period, all contractual obligations, including payments, must be made.
3. Website subscription payments are non-refundable.
4. Website subscription payments are charged in units no less than one (1) week. Use part-thereof is charged at the full weekly rate.
5. Websites provided by us are leased, not sold. DPS Computing Limited retains all rights and interests to and in the website including all of its components, subcomponents, content that we create and source code. These rights and interests include, but are not limited to, intellectual property and copyright. DPS Computing Limited remains the owner of the website until such time that a sale is agreed between us and you and all applicable and agreed fees have been paid.
6. Domains provided by us are leased, not sold. DPS Computing Limited retains all rights and interests in the domain, including ownership. DPS Computing Limited will pay the applicable fees for the domain for at least the duration of your website subscription agreement. DPS Computing Limited remains the owner of the domain until such time that a sale is agreed between us and you and all applicable and agreed fees have been paid.
1. You must obtain any permissions, consents, licences or otherwise that we need and must give us with access to any and all relevant information, materials, properties and any other matters which we need to provide the Services.
2. If you do not comply with clause 10, we can terminate the Services.
3. We are not liable for any delay or failure to provide the Services if this is caused by your failure to comply with the provisions of this section (Your obligations).
1. The fees (Fees) for the Services are set out in the quotation and are on a time and materials basis.
2. In addition to the Fees, we can recover from you a) reasonable incidental expenses including, but not limited to, travelling expenses, hotel costs, subsistence and any associated expenses, b) the cost of services provided by third parties and required by us for the performance of the Services, and c) the cost of any materials required for the provision of the Services.
3. You must pay us for any additional services provided by us that are not specified in the quotation in accordance with our then current, applicable hourly rate in effect at the time of performance or such other rate as may be agreed between us. The provisions of clause 14 also apply to these additional services.
4. The Fees are exclusive of any applicable VAT and other taxes or levies which are imposed or charged by any competent authority.
1. We can withdraw, cancel or amend a quotation if it has not been accepted by you, or if the Services have not started, within a period of 14 days from the date of the quotation, (unless the quotation has been withdrawn).
2. Either we or you can cancel an order for any reason prior to your acceptance (or rejection) of the quotation.
3. If you want to amend any details of the Services you must tell us in writing as soon as possible. We will use reasonable endeavours to make any required changes and additional costs will be included in the Fees and invoiced to you.
4. If, due to circumstances beyond our control, including those set out in the clause below (Circumstances beyond a party's control), we have to make any change in the Services or how they are provided, we will notify you immediately. We will use reasonable endeavours to keep any such changes to a minimum.
1. We will invoice you for payment of the Fees either:
prior to commencement of the Services; or
on the invoice dates set out in the quotation.
2. You must pay the Fees due within 30 days of the date of our invoice or prior to the commencement or continuation of the Services – whichever is sooner. Alternatively, fees due may be paid in accordance with any credit terms agreed between us in writing.
3. For Services that have yet to commence, we reserve the right to delay the start of the Services until full invoice payment has been made.
4. For Services that have already commenced, we reserve the right to limit or suspend the Services until full invoice payment has been made.
5. During any period of limitation or suspension of the Services caused by late payment, accrual of contractual payments will continue as per the agreement.
6. Time for payment shall be of the essence of the Contract.
7. Without limiting any other right or remedy we have for statutory interest, if you do not pay within the period set out above, at our discretion, we may charge you interest at the rate of 8% per annum above the base lending rate of the Bank of England from time to time on the amount outstanding until payment is received in full.
8. All payments due under these Terms and Conditions must be made in full without any deduction or withholding except as required by law and neither of us can assert any credit, set-off or counterclaim against the other in order to justify withholding payment of any such amount in whole or in part.
9. If you do not pay within the period set out above, we can suspend any further provision of the Services and cancel any future services which have been ordered by, or otherwise arranged with, you.
10. Receipts for payment will be issued by us upon request.
11. All payments must be made in British Pounds unless otherwise agreed in writing between us.
1. We can at any time assign, transfer, charge, subcontract or deal in any other manner with all or any of our rights under these Terms and Conditions and can subcontract or delegate in any manner any or all of our obligations to any third party.
2. You must not, without our prior written consent, assign, transfer, charge, subcontract or deal in any other manner with all or any of your rights or obligations under these Terms and Conditions.
1. We may update these terms from time to time as appropriate to meets business, service and client needs.
2. Changes to these terms will be published on our website and available on request.
3. Continued use of our products and services is deemed acceptance of the latest terms and conditions documents governing their use.
1. We can terminate the provision of the Services immediately if you:
commit a material breach of your obligations under these Terms and Conditions; or
fail to make pay any amount due under the Contract on the due date for payment; or
are or become or, in our reasonable opinion, are about to become, the subject of a bankruptcy order or take advantage of any other statutory provision for the relief of insolvent debtor; or
enter into a voluntary arrangement under Part 1 of the Insolvency Act 1986, or any other scheme or arrangement is made with its creditors; or
convene any meeting of your creditors, enter into voluntary or compulsory liquidation, have a receiver, manager, administrator or administrative receiver appointed in respect of your assets or undertakings or any part of them, any documents are filed with the court for the appointment of an administrator in respect of you, notice of intention to appoint an administrator is given by you or any of your directors or by a qualifying floating charge holder (as defined in para. 14 of Schedule B1 of the Insolvency Act 1986), a resolution is passed or petition presented to any court for your winding up or for the granting of an administration order in respect of you, or any proceedings are commenced relating to your insolvency or possible insolvency.
Termination of services by us does not remove your liability for paying for goods and services received, nor does it remove any obligation to pay outstanding fees and invoices.
1. We reserve all copyright and any other intellectual property rights which may subsist in any goods supplied in connection with the provision of the Services. We reserve the right to take any appropriate action to restrain or prevent the infringement of such intellectual property rights.
Liability and indemnity
2. Our liability under these Terms and Conditions, and in breach of statutory duty, and in tort or misrepresentation or otherwise, shall be limited as set out in this clause.
3. The total amount of our liability is limited to the total amount of Fees payable by you under the Contract.
4. We are not liable (whether caused by our employees, agents or otherwise) in connection with our provision of the Services or the performance of any of our other obligations under these Terms and Conditions or the quotation for:
any indirect, special or consequential loss, damage, costs, or expenses or;
any loss of profits; loss of anticipated profits; loss of business; loss of data; loss of reputation or goodwill; business interruption; or, other third party claims; or
any failure to perform any of our obligations if such delay or failure is due to any cause beyond our reasonable control; or
any losses caused directly or indirectly by any failure or your breach in relation to your obligations; or
any losses arising directly or indirectly from the choice of Services and how they will meet your requirements or your use of the Services or any goods supplied in connection with the Services.
5. You must indemnify us against all damages, costs, claims and expenses suffered by us arising from any loss or damage to any equipment (including that belonging to third parties) caused by you or your agents or employees.
6. Nothing in these Terms and Conditions shall limit or exclude our liability for death or personal injury caused by our negligence, or for any fraudulent misrepresentation, or for any other matters for which it would be unlawful to exclude or limit liability.
1. When supplying the Services to the Customer, the Service Provider may gain access to and/or acquire the ability to transfer, store or process personal data of employees of the Customer.
2. The parties agree that where such processing of personal data takes place, the Customer shall be the 'data controller' and the Service Provider shall be the 'data processor' as defined in the General Data Protection Regulation (GDPR) as may be amended, extended and/or re-enacted from time to time.
3. For the avoidance of doubt, 'Personal Data', 'Processing', 'Data Controller', 'Data Processor' and 'Data Subject' shall have the same meaning as in the GDPR.
4. The Service Provider shall only Process Personal Data to the extent reasonably required to enable it to supply the Services as mentioned in these terms and conditions or as requested by and agreed with the Customer, shall not retain any Personal Data longer than necessary for the Processing and refrain from Processing any Personal Data for its own or for any third party's purposes.
5. The Service Provider shall not disclose Personal Data to any third parties other than employees, directors, agents, sub-contractors or advisors on a strict 'need-to-know' basis and only under the same (or more extensive) conditions as set out in these terms and conditions or to the extent required by applicable legislation and/or regulations.
6. The Service Provider shall implement and maintain technical and organisational security measures as are required to protect Personal Data Processed by the Service Provider on behalf of the Customer.
7. Further information about the Service Provider's approach to data protection are specified in its Data Protection Policy, which can be found on our website. For any enquiries or complaints regarding data privacy, you can contact our Data Protection Officer at the following e-mail address: .
1. Neither of us is liable for any failure or delay in performing our obligations where such failure or delay results from any cause that is beyond the reasonable control of that party. Such causes include, but are not limited to: power failure, Internet Service Provider failure, industrial action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, governmental action or any other event that is beyond the control of the party in question. If the delay continues for a period of 90 days, either of us may terminate or cancel the Services to be carried out under these Terms and Conditions.
1. All notices under these Terms and Conditions must be in writing and signed by, or on behalf of, the party giving notice (or a duly authorised officer of that party).
2. Notices shall be deemed to have been duly given:
when delivered, if delivered by courier or other messenger (including registered mail) during the normal business hours of the recipient;
when sent, if transmitted by fax or email without error;
on the fifth business day following mailing, if mailed by national ordinary mail; or
on the tenth business day following mailing, if mailed by airmail.
3. All notices under these Terms and Conditions must be addressed to the most recent address, email address or fax number notified to the other party.
1. No delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy nor stop further exercise of any other right, or remedy.
1. If one or more of these Terms and Conditions is found to be unlawful, invalid or otherwise unenforceable, that / those provisions will be deemed severed from the remainder of these Terms and Conditions (which will remain valid and enforceable).
1. This Agreement shall be governed by and interpreted according to the law of England and Wales and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.