DPS Computing

Your Ultimate Computing Website... just got a makeover!

0330 001 1024

DPS Computing Limited Privacy Policy

Last updated: 10/08/2019

This privacy policy explains how DPS Computing Limited uses the personal data we collect from you when you visit or use our website, sign up or purchase any of our products or services, or request or contact us in any other manner.

DPS Computing Limited is committed to protecting your privacy and maintaining the security of any personal information that we receive from you. We strictly adhere to the requirements of the data proection legislation in the United Kingdom, including the Data Protection Act 2018 and the Information Commissioner’s Office guidelines.

Whilst we do encourage our visitors and customers to read our privacy policy in full, DPS Computing Limited operate under a number of guiding principles that we govern our company by:

  • We will never sell your data on.
  • We will never share your data with any third party for their own marketing purposes.
  • We will always keep your personal data secure appropriately using strong encryption, abiding by data protection rules and by implementing good security practices.

Sections:

  1. What data do we collect?
  2. How do we collect your data?
  3. How will we use your data?
  4. How do we store your data?
  5. Marketing
  6. What are your data protection rights?
  7. What are cookies?
  8. How do we use cookies?
  9. What types of cookies do we use?
  10. How to manage your cookies
  11. Privacy policies of other websites
  12. Changes to our privacy policy
  13. How to contact us
  14. How to contact the appropriate authorities

1. What data do we collect?

DPS Computing Limited collects the following data:

  • IP Address

If you are a customer or of ours (or a former customer within the data retention period detailed below) we will also collect the following information:

  • Name
  • Address
  • E-mail Address(es)
  • Telephone Number(s)

If you makes purchases or subscribe to any of our products and services your payment details will be collected and securely stored by our trusted payment provider, Stripe. To maintain the highest data security standards, DPS Computing Limited does not, under any circumstances, directly store your payment information on our systems.

Whilst not actively collected, DPS Computing Limited may store any other personal information that you choose to disclose during support tickets, e-mails and when providing feedback.

2. How do we collect your data?

You directly provide DPS Computing Limited with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback via our feedback forms or by e-mail.
  • Use or view our website via your browser’s cookies.
  • Subscribe to our blog
  • Subscribe to our newsletter

DPS Computing Limited may also receive your data indirectly from the following sources:

  • Organisations and individuals who recommend you for our products or services.

3. How will we use your data?

DPS Computing Limited collects your data so that we can:

  • Process orders that you place for any of our products or services.
  • Process and maintain subscriptions that you place for any of our products or services.
  • Manage your customer account with us
  • E-mail you with messages relating to the running of your account and your use of our products and services.
  • E-mail you with special offers on products or services we think you may like.

DPS Computing Limited will not share your data with partner companies without your permission.

When DPS Computing Limited processes your order, we may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

4. How do we store your data?

DPS Computing Limited securely stores all your data in data centres within the United Kingdom. We only work with hosting providers that commit to stringent security and regulatory requirements to keep your data safe.

Our data centres are located inside its own secure compound surrounded by 2.4 and 3 metre fencing. Entry is by electric gate only monitored around the clock. Strict access controls are implemented including the use of closed circuit television cameras (CCTV), biometric access control systems and keycard authentication.

DPS Computing Limited will keep data that you submit for the minimum period necessary for the purposes set out in this policy. We will retain your personal data in a form that permits identification only as for long as is necessary in connection with the purposes set out in this policy, unless applicable law requires a longer retention period. In particular, we may retain your personal data for the duration of any period necessary to establish, exercise or defend any legal rights.

Upon expiry of the applicable time period, we will delete your data by removing it from our records.

In order to provide you with some of our products and services, it may be necessary for us to provide some of your personal details to a third-party supplier. DPS Computing Limited will only supply the minimum details necessary to provide you with our products and services. These details will not be used for marketing purposes by our suppliers without your consent.

5. Marketing

DPS Computing Limited would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop DPS Computing Limited from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please provide written confirmation to us.

6. What are your data protection rights?

DPS Computing Limited would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – you have the right to request DPS Computing Limited for copies of your personal data. DPS Computing Limited reserves the right to charge you a small adminstrative fee for this service.

The right to rectification – You have the right to request that DPS Computing Limited corrects any information that we hold about you which you believe is inaccurate. You also have the right to request DPS Computing Limited to complete any information that we hold about you which you believe is incomplete.

The right to erasure – You have the right to request that DPS Computing Limited erases your personal data, under certain conditions.

The right to restrict processing – You have the right to request that DPS Computing Limited restricts the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to DPS Computing Limited’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that DPS Computing Limited transfers the data that we have collection to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us by:

  • E-mail –
  • Telephone – 0330 001 1024
  • Letter – 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX

Please note, for data security, verification and audit purposes, we may direct you to make your request in writing and thank you in advance for your co-operation.

To maintain the strictest data security standards, data will only be released upon satisfactory completion of identity checks. Where applicable, data will only be released upon full payment of the applicable fee.

7. What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, please visit allaboutcookies.org.

8. How do we use cookies?

DPS Computing Limited uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our websites
  • Providing features and functionality to you on our websites
  • Managing payments for products and services

9. What types of cookies do we use?

There are a number of different types of cookies, however our website uses:

  • Functionality – DPS Computing Limited uses these cookies so that we recongise you on our website and remember any preferences that you have previously selected. These could include what language you prefer or what location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – DPS Computing Limited uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and you IP address. DPS Computing Limited sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
  • Analytics – DPS Computing Limited uses these cookies to improve our website by collecting and reporting information on its usage and monitoring and resolving technical issues detected.

10. How to manage cookies

You can set your browser to not accept cookies and the above website tells you how to remove cookies from your browser. Please note, that some cookies are necessary for the technical functionality of our website and removing these cookies or disabling cookies altogether may mean that features of our website may not function at all, or function correctly, as a result. This includes, but is not limited to, you not being able to stay logged into our website or manage your account and payments.

11. Privacy policies of other websites

The DPS Computing Limited website contains links to other websites. Our privacy policy applies only to our website. If you click on a link to another website, you should read their privacy policy.

12. Changes to our privacy policy

DPS Computing Limited keeps its privacy policy under regular review and places any updates on this web page. Our privacy policy was last updated on 10th August 2019.

13. How to contact us

If you have any questions about DPS Computing’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

  • E-mail us at
  • Call us on 0330 001 1024
  • Write to us at 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX

14. How to contact the appropriate authority

Should you wish to report a complaint or if you feel that DPS Computing Limited has not addressed your concerns in a satisfactory manner, you may contact the Information Commissioner’s Office.

The contact details for the ICO are: