{"id":2667,"date":"2019-10-04T21:33:41","date_gmt":"2019-10-04T20:33:41","guid":{"rendered":"http:\/\/www.dpscomputing.com\/blog\/?p=2667"},"modified":"2021-03-01T21:36:08","modified_gmt":"2021-03-01T21:36:08","slug":"windows-we-have-a-problem","status":"publish","type":"post","link":"https:\/\/www.dpscomputing.com\/blog\/2019\/10\/04\/windows-we-have-a-problem\/","title":{"rendered":"Windows, We Have a Problem"},"content":{"rendered":"\n<p>People like me are always banging on about how you should update things. In fact, the last time I talked about how you should <a href=\"https:\/\/www.dpscomputing.com\/blog\/2019\/10\/02\/how-do-i-update-windows\/\">Update Windows regularly<\/a> was only a couple of days ago.  <\/p>\n\n\n\n<p>Whilst it is sound advice &#8211; after all, you do want to protect yourself from all the cyber nasties out there &#8211; it doesn&#8217;t mean that it&#8217;s always without incident.  <\/p>\n\n\n\n<p>Traditionally, you could trust the bigger software companies.  Or maybe we&#8217;re just more aware nowadays?  Anyway, the latest big Windows update &#8211; sexily named version 1903 &#8211; has a big ol&#8217; printing problem.  <\/p>\n\n\n\n<p>If you don&#8217;t print, you can breathe a sigh of relief at this point.  If you do, read on.  <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why Did They Release a Broken Update?<\/h2>\n\n\n\n<p>Well, I&#8217;m sure they didn&#8217;t mean too but, nevertheless, even the best quality assurance processes can fall down.  <\/p>\n\n\n\n<p>Former Microsoft employee Jerry probably disagrees though:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"video-container\"><span class=\"embed-youtube\" style=\"text-align:center; display: block;\"><iframe loading=\"lazy\" class=\"youtube-player\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/S9kn8_oztsA?version=3&#038;rel=1&#038;showsearch=0&#038;showinfo=1&#038;iv_load_policy=1&#038;fs=1&#038;hl=en-GB&#038;autohide=2&#038;wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\"><\/iframe><\/span><\/div>\n<\/div><\/figure>\n\n\n\n<p>Anyway, either way, mistake or recklessness, it&#8217;s no good.  <\/p>\n\n\n\n<p>Basically they rushed to patch a security vulnerability (good) and in the process kinda broke the print spooler (bad).  Well broke it some of the time anyway.  <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What Do Microsoft Say?<\/h2>\n\n\n\n<p>Keep calm and carry on &#8211; <s>their devs are busy working on the next update<\/s> <a href=\"https:\/\/support.microsoft.com\/help\/4524147\">a new update has fixed it<\/a>.  Upgrade now!  <\/p>\n\n\n\n<p>Describing the problem:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p> <strong>Intermittent issues when printing<\/strong><\/p><p>The print spooler service may intermittently have issues completing a print job and may result in a print job being canceled or failing. Some apps may close or error when the print spooler fails and you may receive&nbsp;a remote procedure call error (RPC error) from some printing utility or printing apps. <\/p><cite>Microsoft<\/cite><\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">Affected Versions<\/h2>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p> Client: Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607; Windows 10 Enterprise LTSC 2015; Windows 8.1; Windows 7 SP1<br>Server: Windows Server, version 1903; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709 ; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2 <\/p><cite>Microsoft<\/cite><\/blockquote>\n\n\n\n<p>Or, to put it more succinctly, &#8216;the later versions of Windows&#8217;.  <\/p>\n","protected":false},"excerpt":{"rendered":"<p>People like me are always banging on about how you should update things. In fact, the last time I talked about how you should Update Windows regularly was only a couple of days ago.&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":2658,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"Windows, We Have a Problem - Printing Bug Strikes after update but don't worry, we have a solution!  #Windows #WindowsBugs #Windows10Bugs # Windows10 #Microsoft","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false},"version":2}},"categories":[8],"tags":[2473,2466,2472,21,2467,2474,2469,2468,2465,2471,2470],"class_list":["post-2667","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-kb4524147","tag-why-does-windows-have-so-many-bugs","tag-window-september-update","tag-windows","tag-windows-10-bugs","tag-windows-10-version-1903-bug","tag-windows-7-bugs","tag-windows-8-bugs","tag-windows-bugs","tag-windows-printer-bug","tag-windows-server-bugs"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/www.dpscomputing.com\/blog\/wp-content\/uploads\/2019\/10\/image-18.png","jetpack_shortlink":"https:\/\/wp.me\/p3nsfA-H1","jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/www.dpscomputing.com\/blog\/wp-json\/wp\/v2\/posts\/2667","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dpscomputing.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.dpscomputing.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.dpscomputing.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dpscomputing.com\/blog\/wp-json\/wp\/v2\/comments?post=2667"}],"version-history":[{"count":2,"href":"https:\/\/www.dpscomputing.com\/blog\/wp-json\/wp\/v2\/posts\/2667\/revisions"}],"predecessor-version":[{"id":3032,"href":"https:\/\/www.dpscomputing.com\/blog\/wp-json\/wp\/v2\/posts\/2667\/revisions\/3032"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.dpscomputing.com\/blog\/wp-json\/wp\/v2\/media\/2658"}],"wp:attachment":[{"href":"https:\/\/www.dpscomputing.com\/blog\/wp-json\/wp\/v2\/media?parent=2667"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.dpscomputing.com\/blog\/wp-json\/wp\/v2\/categories?post=2667"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.dpscomputing.com\/blog\/wp-json\/wp\/v2\/tags?post=2667"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}