{"id":1193,"date":"2012-07-08T15:26:22","date_gmt":"2012-07-08T14:26:22","guid":{"rendered":"http:\/\/www.dpscomputing.com\/wordpress\/?p=1193"},"modified":"2012-07-29T13:30:48","modified_gmt":"2012-07-29T12:30:48","slug":"mozypro-ruled-out-as-a-trigger-for-os-x-bsod-superbug","status":"publish","type":"post","link":"https:\/\/www.dpscomputing.com\/blog\/2012\/07\/08\/mozypro-ruled-out-as-a-trigger-for-os-x-bsod-superbug\/","title":{"rendered":"MozyPro Ruled Out as a Trigger for OS X BSOD ‘Superbug’"},"content":{"rendered":"

[adrotate banner=”45″]<\/p>\n

\"Mozy<\/p>\n

Following our research into alternative third party software triggers for the\u00a0resilient OS X BSOD ‘Superbug’ we identified a couple of reports from users who thought that MozyPro<\/a> (the cloud based backup facility – also\u00a0available\u00a0as a home edition – MozyHome) was a possible trigger, as their problems lessened after uninstalling it. \u00a0There has been some other reports of crashes on both Windows and OS X not directly related to this specific bug also.<\/p>\n

So based on this knowledge, we decided to test out the theory on our machine, and removed MozyPro completely and deactivated our previous solution, to identify if MozyPro was indeed affecting the kernel panics.<\/p>\n

After uninstalling Mozy we proceed with our tests. \u00a0Although there was\u00a0slightly\u00a0longer uptime than we have previously seen, the differences were\u00a0insignificant and likely due to experimental variation (i.e. because we changed some of the ‘variables’, uninstalling Mozy, as part of the test). \u00a0The first kernel panic\u00a0occurred\u00a0within 9 minutes of our test beginning.<\/p>\n

So, based on our tests the use of MozyPro (or other Mozy products) does not<\/strong><\/span> have any bearing on the current OS X BSOD superbug.<\/p>\n

Please note that MozyPro is sometimes marketed as MyBusinessWorks in the United Kingdom.<\/p>\n","protected":false},"excerpt":{"rendered":"

[adrotate banner=”45″] Following our research into alternative third party software triggers for the\u00a0resilient OS X BSOD ‘Superbug’ we identified a couple of reports from users who thought that MozyPro (the cloud based backup facility...<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false},"version":2}},"categories":[8],"tags":[26,611,599,521,520,616,30,405,612,605,508,603,602,524,525,609,610,634,638,636,637,635,608,640,639,600,617,621,620,623,618,619,622,604,517,613,614,606,522,601,607],"class_list":["post-1193","post","type-post","status-publish","format-standard","hentry","category-news","tag-apple","tag-apple-bug","tag-article","tag-black-screen-of-death","tag-bsod","tag-cache","tag-dps-computing","tag-dps-computing-limited","tag-dps-david","tag-firmware-update","tag-kernel-panic","tag-mac-os-x-lion","tag-mac-os-x-superbug","tag-macbook","tag-macbook-pro","tag-macbook-pro-mid-2010-model","tag-macbook-pro-mid-2010-model-15","tag-mozy","tag-mozy-home","tag-mozy-pro","tag-mozyhome","tag-mozypro","tag-multiple-kernel-panics","tag-my-business-works","tag-mybusinessworks","tag-news-2","tag-nvidia","tag-nvidia-bug","tag-nvidia-driver","tag-nvidia-driver-bug","tag-nvidia-graphics","tag-nvidia-graphics-card","tag-nvidia-graphics-driver-bug","tag-os-x-10-7","tag-os-x-bug","tag-os-x-bug-solution","tag-os-x-bug-solved","tag-os-x-firmware","tag-os-x-lion","tag-os-x-superbug","tag-persistent-kernel-panics"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/p3nsfA-jf","jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/www.dpscomputing.com\/blog\/wp-json\/wp\/v2\/posts\/1193","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dpscomputing.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.dpscomputing.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.dpscomputing.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dpscomputing.com\/blog\/wp-json\/wp\/v2\/comments?post=1193"}],"version-history":[{"count":4,"href":"https:\/\/www.dpscomputing.com\/blog\/wp-json\/wp\/v2\/posts\/1193\/revisions"}],"predecessor-version":[{"id":1363,"href":"https:\/\/www.dpscomputing.com\/blog\/wp-json\/wp\/v2\/posts\/1193\/revisions\/1363"}],"wp:attachment":[{"href":"https:\/\/www.dpscomputing.com\/blog\/wp-json\/wp\/v2\/media?parent=1193"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.dpscomputing.com\/blog\/wp-json\/wp\/v2\/categories?post=1193"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.dpscomputing.com\/blog\/wp-json\/wp\/v2\/tags?post=1193"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}