It is alleged (with evidence) that employees of Yellow Pages are actively seeking out to deface blogs and websites via their comments sections if they post any criticism of the company or its products and services. The deception appears to involve posing as genuine visitors and / or customers and then seeking to discredit the website and the author.
In one of the most outrageous displays of unprofessionalism and unethical business practices ever, it appears that Manchester based web design consultant Andy Kinsey is the latest person to get the “Yell.com treatment”, having his blog attacked in its comments section after posting constructive criticism regarding Yell.com’s website design service.
Even more shocking, is that fact that evidence exists to suggest that at least some of the comments have been made from IP addresses (and therefore computers) registered to Yellow Pages.
Many customers and businesses have complained of the disgraceful behaviour of Yell.com sales employees via telemarketing calls. DPS Computing itself was a victim of one of these calls.
After tweeting our article about our Yell.com sales experience, a number of customers, businesses and former customers of Yell.com have contacted DPS Computing describing poor service, false promises, outrageous prices and harassment over 10′s of tweets made directly to DPS Computing.
DPS Computing has yet to see an example of one of the websites designed by Yell.com however, the worrying and woeful decisions by Yell.com with regards to computing seem to suggest that, if their web design team is as inept as their other “computing experts”, you’re not going to get a good website.
Don’t forget from our previous article, we were told by Yell.coms ‘north west computing expert’ who works with ‘all the north west technology and computing companies’ that:
- Yell.com is bigger than Google
- Yell.com ‘gets you to the top of Google’ (the implication was in the organic results, when, the reality is likely to be via paid results).
- Businesses that don’t use Yell.com fail within 12 months.
And as if that wasn’t enough, it appears that ‘technical experts’ didn’t advise their own staff to hide their companies IP addresses when they are attacking Yell.com’s critics.
In relation to just Andy Kinsey’s article “Yell.com Websites – A Waste Of Space“, at least 3 allegedly former employees of Yell have spoken out against the company.
One of the commenters, who stated he was a former employee of Yell, on the blog describes a situation where he was allegedly instructed to “sign up a childrens entertainer who was dying from emphysema.” It must be noted that the authenticity of this posters comment cannot be verified at this time.
Another alleged former Yell.com employee commented (with regards to their web design service): “Just to make a quick point; used to work for them. Copy & paste job, 4 sites made by us a day; no real care of effort going in.”
It must be stressed that the credentials of these commenters and the accuracy of the content of their comments cannot be verified by DPS Computing at this time.
The “visitors” to Andy’s blog that were posting from Yellow Pages company IP addresses (which Andy has picture evidence detailed in his blogs and tweets) also were apparently trying a poor attempt to boost Yell.com’s search engine optimisation by linking to Yell.com 10′s of times during their numerous comments. This would have appeared to have been poorly thought through as now there are numerous links back to Yell.com from an article criticising their products and services and getting more and more popular by the day, casting even more doubt on the Yell.com ‘computing experts’ expertise.
If any of our visitors or readers have had a website designed by Yell.com and would like to show it us, we will be able to feature you in the next article.